ABOUT

Viclay is a unique accessory and novelty designer specializing in exquisite handcrafted beaded and ceramic pieces. Based in New York, Viclay is inspired by the arts – every piece has its own distinct flair. Pieces are designed in limited quantities to protect our client’s individuality!

FAQ

Every ceramic Viclay piece is hand painted and designed. Although Viclay aims for perfection and every piece is thoroughly inspected, each piece is not guaranteed to be identical.

Please remember some of our pieces are ceramic. There is a chance they may chip or break if dropped. Viclay is not responsible for damaged items once the seal is broken.

Special orders may be requested via email to Shop@Viclay.com.

If the seal is intact and your items are damaged, please immediately take a picture or video and email it to Shop@Viclay.com with your order number within 7 days to receive an exchangeable item.

In the rare event you require an exchange, it must be requested within 7 days of delivery and will only be issued once the originally purchased pieces have been received by Viclay.